1. Who controls your data
For the purposes of this website, the data controller is TrakkerAI. Before publishing, replace this section with your full legal entity name, registered address, registration number where applicable, and your main privacy contact.
Suggested contact details placeholder: TrakkerAI, [insert registered address], Ireland. Email: privacy@trakkerai.ie.
2. Data we collect
We may collect and process the following categories of personal data through this website:
- Identity and contact details you submit through the contact form, such as name, company, email address and phone number.
- Business enquiry information contained in your message.
- Technical and usage information necessary for website security, basic operation, and server diagnostics.
- Cookie-related information where cookies are used on the website, as described in the Cookies Policy.
3. How we use data
We use personal data to:
- Respond to enquiries and requested communications.
- Provide information about our services and assess whether we can support your requirements.
- Operate, secure, maintain, and improve the website.
- Meet legal, regulatory, and record-keeping obligations.
- Protect our rights, systems, website, and legitimate business interests.
4. Legal bases for processing
Depending on the context, we rely on one or more of the following legal bases under the GDPR:
- Consent, where you choose to submit information or agree to optional cookies.
- Legitimate interests, such as responding to business enquiries, securing the website, and improving our services where those interests are not overridden by your rights.
- Steps prior to entering into a contract, where your enquiry relates to a potential service engagement.
- Legal obligation, where we must retain or disclose information under applicable law.
6. International transfers
Where personal data is transferred outside the European Economic Area, we will use an appropriate transfer mechanism such as an adequacy decision, Standard Contractual Clauses, or another lawful safeguard, where required.
7. Retention
We keep personal data only for as long as necessary for the purposes described in this policy, including responding to enquiries, maintaining business records, meeting legal obligations, and resolving disputes. Replace this section with your actual retention schedule once your operational processes are finalised.
8. Your rights
Subject to applicable law, you may have the right to:
- Access your personal data.
- Request rectification of inaccurate or incomplete data.
- Request erasure in certain circumstances.
- Request restriction of processing.
- Object to certain processing based on legitimate interests.
- Receive your data in a portable format where applicable.
- Withdraw consent where processing relies on consent.
To exercise these rights, contact privacy@trakkerai.ie. We may need to verify your identity before responding.
9. Security
We take reasonable technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure, or destruction. No website, transmission, or storage environment can be guaranteed to be completely secure, so this should be read alongside your internal security controls.
10. Contact and complaints
If you have questions about this Privacy Policy or how your personal data is handled, contact privacy@trakkerai.ie.
If you believe your data protection rights have been infringed, you may have the right to complain to the Irish Data Protection Commission.